Shipping policy

Thank you for shopping at CurlEase™ Official Store. We're committed to getting your order to you quickly and safely.

Order Processing
All orders are processed within 1–2 business days.

Shipping Times
United States: 5–9 business days from dispatch.
Canada, UK, Australia: 7–14 business days from dispatch.
Rest of World: 10–20 business days from dispatch.

Shipping Rates
Free standard shipping on all US orders. International rates are calculated at checkout.

Tracking
You will receive a tracking number by email once your order ships.

Customs & Import Duties
International orders may be subject to customs fees and import duties imposed by the destination country. These charges are the responsibility of the customer.

Lost or Damaged Packages
If your package is lost or damaged, contact us within 7 days at bu.pferreris@gmail.com. We will resolve via replacement or refund.

Address Errors
Please double-check your shipping address at checkout. If you notice a mistake, contact us immediately.

Questions?
Email us at bu.pferreris@gmail.com and we'll respond within 24 hours.